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Can I rely on app reviews to find a salon that understands Indian hair and skin types?

Star ratings can be misleading as they might reflect price or general service rather than expertise with specific hair and skin types. A salon could be 'top-rated' because it's affordable, not because the stylists understand how to treat thick Indian hair or work with Indian skin tones. You need to look beyond ratings and ask specific questions about their experience with your particular needs.

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