Help Center
Based on the customer review, parlourtime is legitimate and not a scam. The service was real, the professional was skilled, and they delivered what was promised with verified beauticians who arrive on time with proper ID cards.
Open Full FAQ
Booking is simple through the app - you choose your service and time, then pay online (UPI is accepted). The price is shown upfront with no hidden charges, and you receive a digital receipt after payment.
parlourtime verifies their professionals who carry ID cards, and the beauticians are rated by customers. However, the review suggests using personal judgment by booking professionals with strong rating histories and being home with someone else if it makes you more comfortable.
The customer found the haircut and blow-dry service to be good and professional, similar to a normal salon service but delivered at home. The beautician was knowledgeable, listened during consultation, and used clean equipment without rushing.
The main advantages are convenience (service at home), time savings (no travel or waiting), transparent upfront pricing with no hidden charges, and the ability to choose from rated professionals. However, some local salons might be cheaper if comparing only price.
No, not all beauty booking apps send automatic WhatsApp confirmations. It's a special feature that only some apps offer. Many apps only send email confirmations or in-app notifications that can be easily missed or ignored.
If the app has truly automatic WhatsApp confirmation, you should receive the message almost immediately after payment is processed, typically within a minute. If it takes 5-10 minutes or longer, there may be an issue with the system.
First check your WhatsApp spam or archive folders. If the confirmation isn't there, don't assume your booking went through. Find the salon's direct contact number from the app or Google and call them to verify your appointment.
While it's the best indication you have that your booking was received, it's not an absolute guarantee. Salons can still double-book or make mistakes, especially with manual systems. For important events like weddings, it's recommended to call the salon directly to double-check.
Check if the message comes from a proper business account with the salon's name, rather than from a staff member's personal number. Business accounts are more reliable and less likely to get buried in your other chats.
Honestly, probably not. The preview picture is more like a suggestion or reference rather than a promise. The actual result depends on factors like your nail shape and size, the artist's skill, the available polish brands, and how the design translates to your specific nails.
Ask to see the polish on one nail first before committing to the full design. When booking, mention your skin undertone (warm, cool, etc.). Look at real customer photos on salon apps to see how colors appear on different skin tones rather than relying on professional model photos.