Help Center
Your post-facial routine should include a gentle oil-based cleanser followed by a water-based one, applied immediately after returning home. Timing is crucial — do not wait more than two hours after your salon visit to perform this step, as pollution settles faster on freshly exfoliated skin.
Open Full FAQ
No, sunscreen alone does not block pollution particles. You need a physical barrier like a silicon-based primer or a dedicated anti-pollution mist applied over sunscreen to effectively protect your skin.
Repeated exposure without proper cleansing leads to long-term barrier weakening, but it is reversible with consistent double cleansing and protective serums within weeks.
You should massage your scalp for at least 5 to 10 minutes per session, 2 to 3 times a week. Many people stop too early, but consistency is key for noticeable results—don't expect anything from a 30-second rub.
Yes, aggressive rubbing or using nails can cause hair breakage or temporary shedding. Always use gentle circular motions with your fingertips to avoid damaging the scalp or follicles, and stop if it hurts.
A short massage alone may not clear dandruff, but it can help loosen flakes before shampooing. For dandruff relief, combine it with an anti-dandruff shampoo and exfoliating scalp treatment—don't rely on just your fingers.
It is generally better to massage a clean scalp before applying oil, as this improves absorption. However, if using oil, massage it gently in to avoid product buildup and clogged pores.
In some cases, yes. If your skin barrier is damaged or you are using a high concentration (above 10%), it can cause irritation or breakouts. Starting with a lower percentage like 4–5% is safer for oily but sensitive skin.
Most people notice a difference in oil production after 6 to 8 weeks of consistent use. However, factors like diet, weather, and product layering affect the timeline. Delayed results are normal for deeper sebum regulation.
Niacinamide is typically applied after cleansing and before moisturizer. If your skin feels tight or dry after application, using a lightweight moisturizer afterwards is recommended. Never skip hydration even if your skin feels oily.
No. Professional treatments like facials or chemical peels address deeper congestion and excess oil through physical or clinical means. Niacinamide is a supportive ingredient but cannot substitute for professional beauty services when the condition is persistent.
The most common cause is the use of active ingredients like AHAs or strong peels at a concentration your skin is not used to, leading to a temporary breakdown of the skin barrier that causes redness and stinging.