Help Center
Usually, no. Most online booking systems in India just let you pick a time slot. Who actually cuts your hair is decided at the salon based on who's available. The stylist you want might be on leave or with another client. Your best option is to call the salon after booking to confirm if your preferred stylist is available at that time.
Open Full FAQ
It depends on the salon's policy, but many salons will only wait 10-15 minutes. After that, they might give your slot to someone else or charge you a cancellation fee. If you're running late, it's best to call the salon directly to inform them and see if they can accommodate you.
The online price is typically just the starting point for basic haircut services. Salons often add additional charges for things like special shampoo, conditioning treatments, serums, or other products that weren't included in the base price. These extra charges are usually applied at the salon counter.
The online booking is just your entry ticket. To ensure the stylist understands your needs, bring clear photos of the hairstyle you want, be specific about length (show them with your hands), and clearly explain what you don't want. Have this conversation immediately when you sit down, as the initial consultation is crucial for getting the right haircut.
Yes, based on the customer review, parlourtime is legitimate and not a scam. The salons listed are real and honor the bookings made through the app. The customer successfully booked and received their service at the salon.
parlourtime offers both online payment with card details and a 'Pay at Salon' option. The customer in the review chose the 'Pay at Salon' option due to initial trust concerns about entering card details in the app.
The booking confirmation comes through instantly after booking. When the customer showed up at the salon with their confirmation, the receptionist verified it in their system and honored the appointment without issues.
The main advantages are: it actually works with real salons, provides instant confirmation, shows prices and available time slots upfront, and saves time compared to making phone calls to salons.
The app feels new and lacks many user reviews for individual salons, so customers go in somewhat blind about service quality. There are also trust concerns about entering payment details in the app, which is why the 'Pay at Salon' option is recommended for first-time users.
It typically means you can book through an app without waiting in line at reception, not that you'll receive immediate service. The 'no waiting' promise usually applies only to the check-in process, not the therapist's readiness for your appointment.
You may wait because previous services run over time, the salon overbooks, or there's setup time needed. The therapist needs to prepare the treatment area, sterilize tools, and mix products, which can take 10-15 minutes before your service officially begins.
No. Complex services like hair color correction or advanced skin treatments often require prior consultations, breaking the instant model. Instant booking mainly works for standardized, time-predictable services like threading or basic treatments.