Help Center
Cancel immediately in the app, but you must also call the salon directly. If you don't call, you might still be listed as coming and could be marked as a no-show, which could prevent you from booking future appointments.
Open Full FAQ
No, not all salon booking apps send WhatsApp reminders. Many apps only send notifications within their own app, which requires you to open the app to see them. A proper WhatsApp message is a specific feature that not all apps offer.
The timing varies completely depending on the salon's preference. Some salons send reminders a day before the appointment, while others send them a few hours before. There's no standard rule, so you should ask the salon about their reminder timing when you book.
No, not receiving a reminder does not automatically mean your booking is cancelled. The reminder system and your actual booking are separate. If you're concerned about your appointment status, you should call the salon to confirm, especially if you paid upfront.
Usually not from your end. The salon controls the reminder settings in their booking software. If you find the messages annoying or want to change the frequency, you would need to ask the salon staff to adjust the settings in their system.
They can reduce waiting time, but only if the salon uses the system properly. Many salons still run separate systems for walk-ins, and if a large group walks in, your app booking may get pushed back. It's not a guaranteed time-saver as promised.
This is due to synchronization problems. The salon's paper book or phone booking may have taken that slot, but the app hasn't updated yet. There's often a gap between the digital system and what's actually happening at the salon counter.
For busy, popular salons, it's better to use the app to book in advance. As a walk-in, you might get lucky with a cancellation, but it's a gamble. During peak hours, walk-ins could end up waiting for a very long time.
Take it as a rough estimate only. The wait time is based on averages and cannot account for unexpected situations like a stylist calling in sick or a client adding extra services. It's not a precise measurement of actual waiting conditions.
Based on the customer's experience, parlourtime is a legitimate booking platform that connects users with local salons and spas. It's not a scam - they provide the booking service as advertised, and transactions happen directly between the customer and the salon.
parlourtime is a booking platform that connects users with local salons and spas. Users can use their website or app to find salons, view services and prices, and book appointments. The platform shows photos, services, and prices clearly, and bookings are confirmed via SMS and email.
In the customer's experience, payment was made directly at the salon after the service. Some deals might require online payment, but generally parlourtime facilitates the booking while the transaction happens between the customer and the salon.